Well, recently we have installed a new gate and the auto gate system.
I'm happy with this upgrade because we don't have to get in and out of the car to open/lock the gate anymore. Less 1 padlock to maintain. Hehe...
We got the Jackpro auto gate arm system. As my SIL knows the supplier, we got the quote and have it installed by them instead of getting from the resellers. Which is slightly cheaper.
Though i'm happy with the gate, i am very pissed with the people at the local Jackpro. Gosh the workers are rude!!! Not only rude, they are sooo arrogant..... can't be told......act like we owe him money likethat. Ishhh......menyampah okay!! The face also never smile, blackblack all the time. What kind of customer service is this??!!
Then recently 1 out of the 3 remote control just refused to work. Since its only been a couple of months, it should still be under warranty right? Then we ask them to come n fix it lah......
wah....mana tau yesterday when they come..........They refuse to fix it unless we buy another remote wor!!!!! arghh......so unreasonable ok! But luckily we intended to buy 1 extra so they got it fix. But still with the black face and rude attitude. blueeh.......
I think the management should send them to some classes in relations to customer service. Whatever happen to service with a smile?!
4 comments:
Ppl like that only smile when you wanna pay them.
aiyo..then i dont want to buy the gate from them.let's all boycott them!biar dia tahu.eksyen sgt..
My auto gate also from Jackpro, just over 1 year old. The other day it was giving problem and we asked Jackpro to come and service it. The dude was quote ok ler... can talk one. Guess, it all depends on who come la... some good some bad. :)
Choose other firms that have better customer service.
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